Meet Our Speakers

Our speakers have been selected for their depth of expertise and real-world experience across the evolving cruise retail landscape. Each brings forward-looking insights and practical perspectives designed to help businesses drive growth this year and beyond. Stay tuned as we continue to announce new additions to the lineup.

Founder & CEO
Cruise Retail Academy
Travel Retail Research Director
M1nd-set
SVP Central America, Caribbean & Cruise Business Unit
Avolta
Commercial Director
Heinemann Americas
Executive Vice President
Effy
Jennifer’s passion for retail and the cruise industry led her to EFFY Jewelry, where she has made a significant impact over 2 decades. Starting her career in the retail industry in 1996, Jennifer’s journey culminates in a 20-year milestone with EFFY Jewelry in 2025. In 2014, she played a pivotal role in introducing EFFY Jewelry to the onboard retail market, which successfully expanded the brand’s reach to a new and dynamic cruise audience. After years of growth and leadership, Jennifer was promoted to Executive Vice President in 2022. By 2024, she was instrumental in the growth of Hematian Family Duty Free, overseeing Effy’s expansion from fine jewelry to general cruise retail. Jennifer is dedicated to evolving the cruise retail experience, ensuring it meets the changing needs of consumers at sea.
Managing Director
CAICON
President & CEO
Starboard Group
CEO
Heinemann Americas

Nicolas Hoeborn has been CEO of Heinemann Americas since 2025, following his role as Managing Director, which he held from 2022. He rejoined the Heinemann Americas Inc. team in 2018 as Director Sales & Operations. He first joined Gebr. Heinemann in 2008 and served as Category Manager for Liquor, Tobacco, Confectionery, supporting the Wholesale Channel, and between 2011 and 2018 he gained experience on the vendor side within the Bacardi GTR team in several sales roles. Nicolas started as Sales Manager for Bacardi in charge of the German customer base before taking over the France, Benelux, Italy Region. In 2016 Nicolas was promoted to Senior International Key Account Manager in charge of the global Gebr. Heinemann Account. A strategic thinker and accomplished team leader, he has continued his success in expanding Heineman Americas’ market reach. Nicolas has a degree in Business Administration from the University of Hamburg.”

Sr Director Global Business Development
Fashionphile